FAQ

Handmade, Stone-Hearth Baked Pretzels for Old-Fashioned Goodness!

  1. Are your packing peanuts biodegradable? Yes, they are if placed in water they will dissolve for easy
  2. Where do you ship? We ship only in continental 48 United States. Please see our Shipping and Returns Policy for more
  3. How long are the pretzels good for? We guarantee our product six months, or the code date on the bag of
  4. Do you still give free tours of your bakery? We no longer give free tours at our bakery for food safety reasons. Our retail store is still open; however, we are closed to the public due to COVID-19.
  5. When will I get my order? We ship most orders in 2-5 business days, and most orders are delivered by the carrier 3-12 business days after they ship from us. Please see our Shipping and Returns Policy for more
  6. Where are you located? We are located at 1550 Bowmansville Rd., Mohnton, Pa 19540- 9420. Our google listing is updated and
  7. How long have you been in business? We are a family owned and operated business since 1983! Check out our virtual tour on our
  8. Are you kosher? Yes, all our products are certified by Lancaster County Kosher, except for the chocolate coated pretzels, which are not
  9. Do we have coupons? Yes, we occasionally have coupons. We will list them on our website and send an email blast out and you may also see them on Facebook or
  10. Do you make a Gluten Free pretzel? Currently we do not make any gluten free
  11. I have a different question! Please submit a “Contact Us” page and we would be glad to answer any questions you