FAQ

Handmade, Stone-Hearth Baked Pretzels for Old-Fashioned Goodness!

 

  1. Are your packing peanuts biodegradable? Yes, they are if placed in water they will dissolve for easy disposal.
  2. Where do you ship? We ship only in continental 48 united states.
  3. How long are the pretzels good for? We guarantee our product six months, or the code date on the bag of pretzels.
  4. Do you still give free tours of your bakery? We no longer give free tours at our bakery for food safety reasons. However, our retail store is still open. However, we are closed to the public due to COVID-19.
  5. When will I get my order? Once your order is shipped you should receive your order between 3-12 business days.
  6. Where are you located? We are located at 1550 Bowmansville Rd., Mohnton, Pa 19540-9420. Our google listing is updated and accurate.
  7. How long have you been in business? We are a family owned and operated business since 1983! Check out our virtual tour on our website.
  8. Are you kosher? Yes, all our products are Lancaster county Kosher, except for the chocolate coated pretzels they are not Kosher.
  9. Do we have coupons? Yes, we occasionally have coupons. We will list them on our website and send an email blast out and you may also see them on Facebook or Instagram.
  10. Do you make a Gluten Free pretzel? Currently we do not make any gluten free pretzels.
  11. I have a question? Please submit a contact us page and we would be glad to answer any questions you have.